Legal Information

Last updated: 26 October 2026

This page contains the statutory and regulatory information that buzznelo publishes about itself, its website and the services offered through it. It is written in plain English so that visitors, clients, suppliers and regulators can identify the operator of this website, understand the rules that apply to its use, and know where to direct questions. It should be read alongside the Privacy Policy, the Cookie Policy, the Terms and Conditions and the Payment and Refund Policy, each of which is referenced in plain text in section 10 below.

1. Who We Are: The Operator of This Website and Its Role

The operator of this website is buzznelo, a commercial business working in the media and broadcasting sector. buzznelo operates as the central hub for media feeds, and its professional activity covers video operation, live signal management, content distribution, camera work, and the creation of reliable, high-quality feeds for news programmes and television broadcasting.

In practical terms, this means that buzznelo provides the technical infrastructure, operational staffing and workflow support that allow broadcasters, news organisations, production companies and media outlets in the United Kingdom and internationally to move live and recorded material from the point of capture to the point of transmission. The website exists to describe those capabilities, to allow professional enquiries, and to publish the legal notices that apply to the relationship between the operator and its users.

The website is a commercial site. It is not a consumer marketplace, it does not host user-generated broadcasting content, and it does not act as an intermediary for third-party editorial material. Where the operator supplies services under a separate written contract, that contract prevails over any general description given on this website.

2. Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

2.1 Legal form and registration

buzznelo is incorporated as a private limited company under the laws of England and Wales. The company is registered with Companies House under Company Registration Number: 07153017, and it is registered in England and Wales. These disclosures are required by the Companies Act 2006 and by the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, which exist to ensure that anyone dealing with a company can identify it, locate it and verify its status through the public register.

2.2 Registered activities

The company maintains registrations appropriate to its activities in motion picture, video and television programme production, and in television programming and broadcasting. The registered activity codes recorded for the business are 59111, 59112, 59113 and 60200. These codes describe the categories of work the company carries out; they do not limit the company to those categories, and they do not create any warranty about the availability of any particular service at any particular time.

2.3 Tax identifiers

Where the operator is registered for value added tax, the applicable VAT registration number is stated on every invoice, quotation and commercial document issued to a customer, as required by HM Revenue & Customs rules on VAT invoicing. Customers who need to verify a tax identifier before placing an order should request written confirmation through the contact route described in section 3, and the operator will supply it promptly. No tax identifier is published on this page unless it is current and correct at the time of publication.

2.4 Licences and regulatory position

No specific additional licence beyond standard company registration is required for the core services described on this website. The operator does not hold itself out as a broadcaster of record for third-party channels, and where a customer requires a licensed transmission or a specific regulatory authorisation, that authorisation is the responsibility of the customer. All operations are conducted in compliance with applicable broadcasting practice, and with data protection law, including the United Kingdom General Data Protection Regulation and the Data Protection Act 2018.

2.5 Responsible representatives

The persons responsible for the management of the company are the directors appointed in accordance with the register held by Companies House. Their details, together with the company's filing history, are available for public inspection on the official register. All statutory filings, including confirmation statements and annual accounts, are kept up to date as required by law. Requests for correspondence with a named director or with a specific operational department should be sent through the contact route in section 3, and will be passed to the appropriate responsible person.

3. Registered Office and Available Contact Details

The registered office of buzznelo is BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom. The registered office is the official address for the service of legal documents, statutory notices and correspondence with Companies House and HM Revenue & Customs. A different operational or trading location may be used for day-to-day work, but the registered office remains the primary legal location of the company.

The available contact details for the operator are as follows. Email enquiries should be sent to mediaandbroadcast@bt.com. Telephone enquiries should be made to 0800 679 060. Postal correspondence should be addressed to BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom. A contact form is also available on the Contacts page of this website; enquiries submitted through that form are received by the operator and are answered using the contact details supplied by the visitor.

Please use these routes for all formal communications, including legal notices, data protection requests, invoicing queries and complaints. Messages sent to other addresses, or to individual members of staff, may not be recorded in the operator's central correspondence log and may therefore take longer to resolve. The operator aims to acknowledge formal correspondence within five working days, and to provide a substantive reply within twenty working days where a full answer requires investigation. Statutory response periods, such as the one-month period that applies to many data protection requests, are not extended by this practice.

Visitors may submit their own details through the contact form. That form collects visitor information only; it does not publish any operator contact information beyond the placeholders shown above.

4. Purpose, Scope and Intended Audience of This Website

This website is the primary online presence of buzznelo. Its purpose is to inform potential clients, partners and industry professionals about the range of services offered, including video production workflows, live signal management solutions, content distribution capabilities and camera operation tailored for news and television broadcasting. It also serves as a point of first contact for professional enquiries and as a repository of the legal notices that apply to the use of the site.

The intended audience is professional and business users: broadcasters, news desks, production companies, media agencies, event organisers and technical partners. The website is written for a United Kingdom audience and for international partners who work with United Kingdom media businesses. It is not directed at children, and it is not intended to provide broadcasting, legal, financial or regulatory advice to consumers. Nothing on this website constitutes an offer capable of acceptance; a binding contract is created only when the operator confirms an engagement in writing.

The website describes capabilities and typical ways of working. Specific deliverables, timings, technical specifications, staffing levels and service levels are agreed individually, because live production requirements vary greatly from one assignment to another.

5. Access to the Website and Acceptable Use

Access to this website is provided free of charge and on a temporary basis. The operator may suspend, withdraw, restrict or change all or part of the website without notice where this is necessary for maintenance, security, legal compliance or operational reasons. The operator does not guarantee that the website, or any content on it, will always be available or uninterrupted.

When using this website you agree to the following rules of acceptable use:

Do not use the website in any way that breaches applicable local, national or international law or regulation, including broadcasting, copyright and data protection law.
Do not attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer or database connected to it.
Do not introduce viruses, trojans, worms, logic bombs, ransomware or any other malicious or technologically harmful material.
Do not carry out denial-of-service attacks, scraping at a volume that degrades service for others, automated data harvesting, or any other activity designed to disrupt or overload the site.
Do not reproduce, duplicate, copy or resell any part of the website in contravention of section 6 below.
Do not use the contact routes to send unsolicited advertising, chain messages, bulk marketing or misleading commercial communications.
Do not misrepresent your identity, your organisation, or your authority to act on behalf of another person or business.

Where a visitor breaches these rules, the operator may take proportionate action, including blocking access, reporting the matter to law enforcement or to the relevant regulator, and disclosing information where required or permitted by law. The operator co-operates with investigations into unlawful activity conducted through or against the website.

6. Intellectual Property: Ownership and Permitted Use of Content

All intellectual property rights in this website and in the material published on it are owned by buzznelo or are used under licence. That material includes, without limitation, the text, layout, design, graphics, logos, photographic and video material, sound recordings, technical diagrams, workflow descriptions, data compilations and the underlying code of the site. These works are protected by copyright, database right, trade mark law and other laws applicable in the United Kingdom and internationally. All such rights are reserved.

The names, logos and any associated marks used by the operator are trade marks of the operator or of their respective owners. Nothing on this website grants any licence or right to use any trade mark, service mark, trading name or logo without the prior written permission of the owner. References to third-party organisations, platforms or products are made for identification and descriptive purposes only, and do not imply endorsement, sponsorship or affiliation.

You may print or download extracts of pages from this website for your own internal business reference, and you may draw the attention of others within your organisation to material posted on the site, provided that in each case the source is acknowledged and the material is not modified. You must not:

copy, reproduce, republish, upload, post, transmit or distribute any part of the website for commercial purposes without written permission;
modify, adapt, translate, reverse engineer or create derivative works from any part of the website or its content;
remove or obscure any copyright, trade mark or other proprietary notices;
use any part of the website's content to train, fine-tune or otherwise develop automated systems, machine learning models or generative tools without written permission;
frame, mirror or embed the website, or any part of it, on any other website or service.

If you believe that material published on this website infringes your intellectual property rights, please contact the operator using the details in section 3 with enough information to identify the material, the right relied upon and your authority to act. The operator will review the notice and will remove or amend material where that is appropriate.

7. Accuracy, Availability and Proportionate Limits of Liability

The content of this website is provided for general information about the operator and its services. It is not technical, legal or professional advice, and it must not be relied upon as a substitute for a written specification or contract. Although reasonable care is taken to keep information current, the operator makes no representation, warranty or guarantee, whether express or implied, that the content is accurate, complete, up to date or suitable for any particular purpose.

Live media operations depend on factors outside the operator's control, including third-party networks, satellite and fibre capacity, venue infrastructure, customer-supplied equipment, weather, power supply and the availability of rights holders. Descriptions of technical capability on this website are therefore indicative only. Any commitment about signal quality, uptime, redundancy, latency, delivery times or staffing levels is given only in a signed agreement or statement of work.

To the fullest extent permitted by law, the operator excludes liability for:

loss of profits, loss of business, loss of revenue, loss of anticipated savings, loss of goodwill or loss of data;
business interruption, missed broadcast windows or damage to reputation;
any indirect, special or consequential loss arising from the use of, or inability to use, this website;
loss or damage caused by viruses, malicious code, distributed denial-of-service attacks or other harmful material that may affect your equipment, software, data or other proprietary material as a result of using this website or downloading material from it.

Nothing in this section limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 49 of the Consumer Rights Act 2015 where they apply, or for any other liability that cannot lawfully be limited or excluded. Where liability cannot be excluded but can be limited, the operator's total liability arising out of or in connection with use of this website is limited to one hundred pounds sterling, unless a separate written agreement provides otherwise.

The operator does not exclude or limit its liability to consumers in any way that would be unlawful. Business customers are reminded that they are responsible for maintaining their own backups, business continuity arrangements and insurance cover.

8. External Links and Third-Party Content

This website may contain links to other websites, platforms and resources operated by third parties. Those links are provided for convenience and reference only. The operator does not control the content of those websites and does not endorse, approve or assume responsibility for them, for their privacy practices, for their security, or for any loss or damage that may arise from your use of them. Following an external link takes you outside this website, and the terms and policies of the destination site will then apply.

Where this website refers to third-party products, platforms, hardware, software or service providers, those references are descriptive. They do not create any relationship of agency, partnership, joint venture or endorsement between the operator and the third party, and they do not mean that the operator guarantees the performance of that third party's goods or services.

This website may also include technical information supplied by customers, partners or rights holders, or publicly available material used for identification purposes. Such material remains the property of its respective owner. The operator is not responsible for the accuracy of third-party material, but will act promptly to correct or remove material where a valid request is made.

9. Personal Data, Cookies and Related Policies

The operator processes personal data in accordance with the United Kingdom General Data Protection Regulation, the Data Protection Act 2018 and, where relevant, the Privacy and Electronic Communications Regulations 2003. A site-wide cookie banner is displayed on the website so that visitors can accept, refuse or manage non-essential cookies and similar technologies before they are set, in line with the consent standard applied in the United Kingdom.

The following documents form part of the legal framework of this website and should be read together with this page:

Privacy Policy — explains what personal data is collected, why it is collected, the lawful basis for processing, how long it is kept, who it is shared with, and how data protection rights such as access, rectification, erasure, restriction, objection and portability can be exercised.
Cookie Policy — lists the cookies and similar technologies used on the website, distinguishes strictly necessary cookies from analytics and other optional cookies, and explains how consent can be withdrawn or changed at any time.
Terms and Conditions — sets out the rules for using the website and, where applicable, the terms on which services are supplied, including booking, scheduling, technical responsibilities and cancellation.
Payment and Refund Policy — explains accepted payment methods, invoicing, payment terms, late payment consequences, and when refunds, credits or re-performed services may be available.

Where a customer has entered into a separate written agreement with the operator, the data protection provisions of that agreement apply to the personal data processed under it, and this page continues to govern the use of the website itself.

10. Applicable Law, Competent Courts and Consumer Dispute Rights

This legal information page, and any dispute or claim arising out of or in connection with it or with the use of this website, is governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction over any such dispute or claim.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your own country, and nothing in this page affects your right to do so. If you are a consumer resident elsewhere in the United Kingdom or in the European Union, mandatory consumer protection rules in your country of residence continue to apply and cannot be excluded by this page.

Before starting formal proceedings, both parties are encouraged to raise the matter directly through the contact route in section 3 so that it can be reviewed and, where possible, resolved informally. Where a dispute concerns goods or services supplied under a separate contract, the complaint handling procedure set out in that contract applies first.

Consumers should also be aware of the following rights and routes:

Under the Consumer Rights Act 2015, services must be performed with reasonable care and skill, within a reasonable time where no timescale is agreed, and for a reasonable price where no price is agreed.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a consumer may in some circumstances have a fourteen-day right to cancel a distance contract, although that right does not apply to contracts for services that have been fully performed with the consumer's prior consent, or to certain bespoke or time-critical production services.
Under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, the operator is not obliged to participate in alternative dispute resolution proceedings before a certified ADR provider, and does not currently commit to doing so. The operator will, however, always explain its position in writing if asked.

Nothing in this section prevents either party from applying to a court for interim or injunctive relief, or from referring a matter to a regulator with the appropriate statutory remit.

11. Statutory Information Displayed in the Footer

The most important legal identifiers are also presented in the footer of this website so that they remain permanently accessible on every page. The footer text reads as follows:

The company number, the statement of registration and the registered office address are non-contact legal identifiers. Email, telephone and address details are shown using the supported placeholders only, and are never hardcoded in the website content. Where a statutory identifier changes — for example following a change of registered office or a change of company name — the footer and this page are updated together.

12. Changes to This Page, Contact Route and Final Provisions

The operator reserves the right to update this legal information page at any time to reflect changes in law, business practices, regulatory requirements or the services offered. Material changes will be highlighted by a new last-updated date at the top of the page. Continued use of the website after any update takes effect constitutes acceptance of the revised version, so visitors are encouraged to review this page periodically.

If any provision of this page is found to be unlawful, invalid or unenforceable, that provision will be treated as deleted without affecting the validity and enforceability of the remaining provisions, which will continue in full force and effect. A failure or delay by the operator in enforcing any provision does not amount to a waiver of that provision.

For enquiries regarding this legal information page, or any aspect of the website, please use the contact form on the dedicated Contacts page, or use the following details: email mediaandbroadcast@bt.com, telephone 0800 679 060, or postal correspondence to BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom. All communications will be handled promptly in accordance with the response standards described in section 3.

This page was last updated on 26 October 2026.